I ordered a Headboard from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
Love shopping at Wayfair... love the quality, price and service. I returned Headboard, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Headboard with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
It seems more expensive than it is! The colors are beautiful, good materials and reversible. I bought the East Urban Home Queen Upholstered Panel Headboard and received several compliments in the short time I have had. You will not be disappointed with this furniture.
The Quality of Headboard I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Ordered new Headboard. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Headboard originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
Exactly how I imagined! Love how simple, yet classy it is! Great price for the quality of the Headboard. I recommend this product to anyone who wants quality and perfection. Color and style is perfect.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
Love the design and color. Good quality for the price. I was looking at this Headboard for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
I bought it as a New Year present for me. The Headboard came as picture and is perfect! Everything matches everything. I bought an extra for a friend's birthday gift, and I'm going to buy two more as gifts. Love love love!